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Do you have any idea why BPOs and KPOs deliver efficiency? Do they have any magic that produces leads and keeps the business going on & on?

Yes, it’s true that BPOs and KPOs deliver expertise via impeccable customer support. Overwhelming leads narrates its phenomenal contribution. Indeed, it’s cloud communication that works miracles but, from the back stage. Flooding requests for business solutions online stamps its feasibility.  

This is an era of Artificial Intelligence (AI). Won’t get the idea what does it mean? It’s actually the power of perception in the machine.  Let’s get down deep to its meaning through an example.

Google Home has recently created a buzz because of its sensation power. What the user instructs by voice calling, this AI in the device captures, comprehend and then, calls Internet of Things (IoT) to work. Let’s say I instruct it to play the amplifier by voice calling. The voice-sensitive sensors catch it on. Then, it follows up what the voice directed (start playing music).

Are you planning to extend the market for your retail business via online? Following the footprints of the competitors is fine. But beware! Doing so can burn a big hole in your pocket. Do you want to get rid of such blow of hefty loss? Of course, nobody will ever want to trap in debts.    

Are digitized industries a threat to conventional businesses? Will there be any extant of the non-digital organizations in future? The digitized industry is the business ambit. Technology powers it either at backend or in frontend. Think yourself what made the biggest brands, like L’oreal, Hyundai, Kwality, KFC, Armani and Rolex etc. a big name. Despite hailing from diverse domains, all these have one thing in common. It’s their worldwide outreach through digital platform.